If a new lead has come through, the manager, and salespeople, are aware of it. Once the lead has been assigned to a representative, you are also alerted. This is to ensure each new lead is dealt with promptly in the correct manner.
Set yourself reminders for tasks pertaining to specific customers. For example, a reminder to follow up a customer in a weeks time. In weeks time you will then receive a notification to follow up the customer.
If there is an enquiry that you is of particular interest, perhaps a potentially big order, then you can track all the progress made with the prospect. You will receive notifications with every update.
When an enquiry comes through, that could be of potential interest to you, you will be notified immediately. You can edit your settings to choose what enquiries are of interest to you. For example if a large enquiry comes in, you will be notified immediately.
Discuss certain customers with other members of staff about progress updates, and be notified whenever there is a new comment about the customer.
Receive notifications whenever a prospect emails you about your products. In addition be notified when a scheduled email has been sent out to them.